Welcome to Fluence Diamonds (“we”, “our”, “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase from us. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

Information We Collect
Personal Information
We may collect the following personal information from you:

Contact Information: Name, email address, postal address, phone number.

Account Information: Username, password, purchase history.
Payment Information: Credit card number, billing address, and other payment-related information.
Non-Personal Information : We may also collect non-personal information that does not directly identify you, such as:

Usage Data: Browser type, IP address, device information, pages visited, time and date of visit, time spent on pages.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:

To Provide Services: To process and fulfill your orders, manage your account, and provide customer support.
To Improve Our Website: To enhance your experience, analyze website usage, and improve our website and services.
To Communicate with You: To send you updates, newsletters, marketing communications, and promotional offers.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information
We may share your information with third parties in the following situations:

Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.
Legal Requirements: If required by law or in response to legal requests.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request that we delete your personal information.
Objection: You have the right to object to the processing of your personal information.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of these third-party websites.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Phone: +91 8380000239
Address: King’s residence
101 1st floor, Plot number 86, Nelson square, Nagpur, Pin code: 440013

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.

Thank you for trusting Fluence Diamonds with your personal information.